Returns & Exchanges

At Rutlands Limited, we want you to be completely satisfied with your home and woodworking purchases, which is why we offer a 30-day window for hassle-free returns on all standard items. Please ensure products are returned in their original packaging and in a resaleable condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log in to your account or use our online portal with your order number and email address to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely pack the items in their original manufacturer packaging, ensuring all manuals, accessories, and components are included to avoid any restocking fees.

• 3.
  Ship the Parcel

  Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location, ensuring you retain your tracking receipt for verification.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.